Terms, Conditions, and Notices

Agreement between 10 Federal Storage and Customer

Welcome to 10 Federal Storage (the "website"). This website is provided solely to assist customers in gathering information about self storage, determining the availability of self storage units plus related goods and services, making legitimate reservations, or otherwise transacting business with self storage space suppliers, and for no other purposes. The terms "we", "us", "our" and "10 Federal Storage" refer to "www.10federalstorage.com" and/or our subsidiaries. The term "you" refers to the customer visiting the website, mobile site and/or booking self storage unit reservation(s) through us on this website, via phone, and/or through our agents.

This website and related platforms are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this website in any manner, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use this website or related platforms. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this website or its related platforms signifies your acceptance of the updated or modified Agreement. Be sure to return to this page to review the most current version of the Agreement.

Use of the Website

As a condition of your use of this website, you warrant that:

  1. You are at least 18 years of age;
  2. You possess the legal authority to create a binding legal obligation;
  3. You will use this website in accordance with this Agreement;
  4. You will only use this website to make legitimate self storage unit reservation(s) for you or for another person for whom you are legally authorized to act;
  5. All information supplied by you on this website is true, accurate, current and complete;
  6. If you make a reservation or otherwise transact online with 10 Federal Storage, you will safeguard your login information and will supervise and be completely responsible for login by anyone other than you. We retain the right at our sole discretion to deny anyone access to this website and the self storage units we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Use of the Moble Site

10 Federal Storage’s mobile site is provided in the same way, for the same purposes, and under the same conditions as the website. By accessing or using the mobile site in any manner, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use the mobile site.

Use of Digital Call Records

10 Federal Storage uses technology that records incoming telephone calls. If you initiate a call to one of our tracked phone numbers, we will, at our discretion, create a digital audio recording of the telephone call. We represent and warrant that we have established proper procedures to protect the privacy of all callers in connection with call recording services, and otherwise fully comply with all applicable laws, regulations and governmental or self-regulatory guidelines. A voice alert is played at the beginning of each call to notify callers that the call will be recorded. Our use of the call recording is for quality assurance, customer service, and data tracking purposes only. If you choose to allow yourself to be recorded by continuing with the phone call after the recording notification, you expressly agree and acknowledge that:`

  1. Our employees, contractors, officers, agents, authorized representatives or other trusted third parties may listen to a call that has been recorded on our behalf;
  2. Recording, transcribing, monitoring, analyzing and archiving calls may include, without limitation, the reporting and archiving of personal and non-personal data related to such calls;
  3. You shall determine in advance, in your sole discretion without reliance on us, whether the use of the call recording is appropriate and legal for you. You may elect not to use or to cease use of the call recording.
  4. 10 Federal Storage shall have no liability whatsoever in respect of the call recordings and their contents, including any personal information provided by you or commentary made by you.

Prohibited Activities

The content and information on this website (including, but not limited to, price and availability of self storage units), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your self storage reservation(s) and related documents for self storage unit(s) booked through this website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or units obtained from or through this website.

Additionally, you agree not to:

  1. Use this website or its contents for any commercial purpose;
  2. Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  3. Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  4. Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;
  5. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  6. Deep-link to any portion of this website (including, without limitation, the rental path for any self storage related information) for any purpose without our express written permission; or
  7. "Frame", "mirror" or otherwise incorporate any part of this website into any other website without our prior written authorization.

Supplier Rules and Restrictions

Separate terms and conditions will apply to any reservation and rental of self storage unit(s) that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of rental imposed by any self storage space supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of rates, products, or units. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable self storage unit(s), in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

Website Copyrights

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:

  1. A clear identification of the copyrighted work you claim was infringed;
  2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the website, such as a link to the infringing material;
  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number;
  4. A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law";
  5. A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed";
  6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Trademarks

10 Federal Storage trademarks, service marks, graphics and logos used in connection with this website are trademarks or registered trademarks of 10 Federal Storage or 10 Federal Storage’s licensors. Other trademarks, service marks, graphics and logos used in connection with the website may be the trademarks of other third parties. Your use of the website grants you no right or license to reproduce or otherwise use any 10 Federal Storage trademarks or third-party trademarks.

Idemnification

You agree to defend, indemnify and hold harmless 10 Federal Storage, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.

Notices with respect to this website should be sent to:

10 Federal Storage, 3301 Atlantic Ave, Raleigh, NC 27604

We will review and address all notices that comply with the requirements above.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.

10 Federal Survey Sweepstakes

1. Sponsor: The Sponsor of the Sweepstakes (“Sweepstakes”) is 10Federal (“Sponsor”). 2. Prizes: All winners will receive a credit for one (1) free month of storage rent (“Prize”). Prizes are not transferrable and absolutely no substitution of any Prize is permitted. One (1) free month of storage rent is the only prize available in this Sweepstakes and the winning Prize a credit for one month’s rent on the winner’s account with 10Federal. By entering the Sweepstakes, entrants agree and accept to be bound by and abide by these Rules and the decisions of the Sponsor, which are final and binding. Winners are solely responsible for all applicable federal, state, and local taxes and any other fees or costs associated with the Prize or receipt of the Prize. 3. Eligibility: This Sweepstakes is open to all legal U.S. residents who are at least 18 years old at the time of entry. No purchase is necessary to enter. This Sweepstakes is void outside of the U.S. and void where prohibited by law. Employees, officers, and directors of the Sponsor and its subsidiaries, affiliated companies, successors, licensees, assigns, agents, representatives, advertising and promotion agencies, and all companies associated with this Sweepstakes (collectively the “Ineligible Parties”) are not eligible to participate in this Sweepstakes. Additionally, each of the family members and any people living in the same household of any Ineligible Parties are not eligible to participate in this Sweepstakes. Eligibility is also subject to all federal, state, and local laws and regulations. 4. How to enter the Sweepstakes: Visit www.reviews-10federal.web.app and fully complete the brief online survey (“Survey”) during the Duration of the Sweepstakes (as that term is defined herein). Participants must answer all questions in the Survey to be eligible to win a Prize. There are no wrong answers to the questions in the Survey. Incomplete answers and answers that do not follow these Rules of the Sweepstakes may be disqualified. Limit of one (1) entry per household. Duplicate entries will be deleted. If you enter the Sweepstakes using multiple email addresses, devices, IP addresses, or any other form which would allow you to circumvent these Rules of the Sweepstakes, all of your entries may be removed at the discretion of the Sponsor. Any form of tampering with the Sweepstakes or entry process for the Sweepstakes is strictly prohibited and if the Sponsor, in its sole discretion, deems any entries to be associated with any tampering, said entries shall be disqualified. Entries submitted on behalf of another person will be disqualified. Entrant shall not perpetrate any fraud or deception in connection with the Sweepstakes 5. Duration of Sweepstakes: The Sweepstakes shall be ongoing each month starting in June of 2022 until canceled by the Sponsor. (“Duration of the Sweepstakes”). 6. How the Winners are Chosen: Winners will be selected from a random drawing conducted once a month during the Duration of Sweepstakes on or about the 30th day of the month and supervised by the Sponsor. Winners will be selected from all eligible entries received at that time on a random basis. Participants may only win once during the Duration of the Sweepstakes. Drawings will be conducted in accordance with the rules of the Sweepstakes. All decisions of the Sponsor are final. 7. Winner Notification: The potential winners will be notified by email within five (5) days after winner selection and confirmation of eligibility. The Sponsor shall have no liability for a winning entrant’s failure to receive any Prize notification for any reason, including, but not limited to lost emails and the failure to receive a Prize notification due to interception, deletion, spam filters/settings, junk e-mail filter/setting, or any other security filters/settings. Winning entrants may be required to fill out an affidavit of eligibility, Prize acceptance form, tax information, publicity release, and/or mutually acceptable liability releases to claim a Prize. Any documentation that the winning entrant is required to fill out must be returned to the Sponsor within fourteen (14) days of notification or the Prize will be forfeited and an alternate winner will be chosen. Driver’s license or other appropriate picture identification may be required in order to claim the Prize. If a potential winner is disqualified, deemed ineligible, fails to claim the Prize within thirty (30) days from the time the award notification was sent, or fails to timely return any required documentation related to the winning of a Prize, in the Sponsor’s sole discretion, the Prize may be forfeited by that winner and may be awarded to an alternate winner at random drawing from among all remaining eligible entries. Prizes will be fulfilled approximately three (3) weeks after the drawing and will be applied to the entrant’s next month’s rent. Potential winners must continue to comply with and abide by these Rules and winning is contingent upon fulfilling all requirements. 8. Odds of Winning Prize: Odds of winning depend on the total number of eligible entries received divided by the number of Prizes available to be won. 9. General Restrictions/Disclaimers: the Sponsor is not responsible for any typographical errors or other errors associated with these Rules or the Sweepstakes. the Sponsor is not responsible for any technical problems in accessing, downloading, or uploading files or information from any website conducting or associated with this Sweepstakes or any technical malfunctions of any computers, internet service providers, web hosting companies, hardware, software, electronic mail, or any other electronic equipment or services. The Sponsor reserves the right to disqualify any entry it believes tampered with the Sweepstakes, the entry process of the Sweepstakes, or award of Prizes. 10. Modification/Cancellation of Sweepstakes: The Sponsor reserves the right to modify (including modification of these Rules), cancel, or suspend the Sweepstakes without further obligation and without prior notice to any entrants should the Sponsor, in its sole discretion, believe that the administration, security, or integrity of the Sweepstakes has been compromised. If the Sponsor chooses to modify, cancel, or suspend the Sweepstakes, the Sponsor may, in its sole discretion, award all remaining Prizes based on eligible entries receive up to that date. 11. Release of Liability: By submitting an entry into the Sweepstakes, entrant agrees to release and hold harmless the Sponsor and its subsidiaries, affiliated companies, successors, licensees, assigns, agents, representatives, advertising and promotion agencies, and all companies associated with this Sweepstakes from all liability, injury, death, claims, demands, actions, causes of action, damages, liabilities, obligations, duties, costs or expenses of any kind or nature whatsoever known or unknown, anticipated or unanticipated, unsuspected or latent, whether caused by negligence or not, arising out of or relating in any way to any of the following: (a) entrant’s participation in the Sweepstakes or any Sweepstakes related activity; (b) entrant’s denial, acceptance, or use/misuse of any Prize awarded in the Sweepstakes; (c) technical failures of any kind related to the Sweepstakes and/or the Sponsor; (d) the unavailability or inaccessibility of the website hosting the Sweepstakes, any website associated with the Sponsor, or entrant’s telephone or internet service; (e) unauthorized human intervention in any part of the Sweepstakes, including, but not limited to, the entry process; and (f) any errors or omissions in the accepting and processing of entries in the Sweepstakes or the running of the Sweepstakes. 12. Indemnity: Entrant agrees to indemnify, hold harmless, and defend the Sponsor from all claims and lawsuits (including attorneys' fees and all costs) that are hereinafter brought arising out of the following: acts or omissions of entrant or winner; entries into this Sweepstakes; or any injuries, damages, or losses of any kind to persons or property, including death and bodily injury, which may be sustained in connection with this Sweepstakes. 13. No warranties: Neither the Sponsor nor its subsidiaries, affiliated companies, successors, licensees, assigns, agents, representatives, advertising and promotion agencies, nor all companies associated with this Sweepstakes have made any express or implied warranties, guarantees, or representations, including without limitation the warranties of fitness for a particular purpose or non-infringement, regarding or relating to the Sweepstakes or any Prizes awarded in this Sweepstakes. 14. Privacy: Information collected from the entrants is subject to the Sponsor’s privacy policy, which can be found at www.10federalstorage.com. 15. Disputes: Except where prohibited, each entrant agrees that any and all disputes, claims, and causes of action arising out of or connected with, the Sweepstakes or any Prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of North Carolina. All claims asserted by the entrant shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes, but shall not include attorneys’ fees. Entrant waives all rights to claim, be awarded, or receive punitive damages, consequential damages, incidental damages, indirect damages, any other damages, and attorneys’ fees. Entrant also waives any and all rights to have damages multiplied or increased. If there is a dispute over the identity of an entrant, the person who is assigned the email address by the internet service provider or email provider shall be deemed to be the entrant. 16. Winner’s List: For a list of former winner(s), please mail a written request to “Sweepstakes Winners” to 3301 Atlantic Ave Raleigh, NC 27604.