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10 Federal Self Storage - 2542 S Alston Ave

2542 South Alston Ave, Durham, NC 27713

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 7 Reviews
4 Stars - 7 Reviews
No security
May 5, 2019
No one there to drop off keys
Hard to close accounts
May 5, 2019
It takes too long for them to close your account. The customer service rep knowledge is fair but can’t give clear answers when asked. I asked them where could I put my keys since I didn’t have the new fancy locks and the reps couldn’t tell me. There’s nobody there to drop off keys and I’m still waiting to close my account. It’s been 6 days.....Nice people though.
I would recomend this facility, they have
October 11, 2018
Tonya Melvin
September 4, 2018
I like the convenience of this facility and the ease at which I was able to begin storing my things. I was dismayed when I visited recently to find so much dirt and insects inside my storage. Also, the heat caused sap to perspire from my wood furnishing. Overall, the service is good. It is a pricier facility.
Deric Rutledge
September 2, 2018
Overall good storage facility. Entry gate broke once. Also price was great but it did get raised during my rental and they do not prorate your move out rent.
October 3, 2016
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Excellent Service
Jody Breeden
March 1, 2016
I'm very happy with the level of service I received they have gone above and beyond to meet and exceed all aspects of customer service. The facility is very clean well organized and very easy to access being able to easily maneuver large vehicles, but most importantly I feel my belongings are safe and we'll protected. No need to have to purchase a lock as one is provided, and if you lose your key they make the process a breeze to replace. Constant contact about any issues or questions you may have. I apologize for the long review but I wanted to emphasize all the great aspects of the company and their employees. If you are in the market for a unit look no further
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