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10 Federal Self Storage - 1308 South Point Rd

1308 South Point Road, Belmont, NC 28012

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 1 Review
4 Stars - 1 Review
[Star][Star][Star][Star][Star]
Great value for your money, however needs updating..
Wesley Webb
February 16, 2019
The price is reasonable and customer service has always been reachable via their 1800 number. We have never had an issue with access to our units, and they have always been clean and available to rent when they were promised. A few things which need to be improved on are that the facility in general needs some TLC. The gutters are clogged all the way around and this causes water to overflow over the sides constantly which splashes towards your units door. The vending machine which supplies locks and other helpful items has never worked since we moved in. If the maintenance was better, we would give it 5/5.
Reply from Manager on February 18, 2019
Thank you for taking the time to review your rental experience with us. We are very pleased to hear that our customer service and our facility amenities have made your rental experience a pleasant one! We will definitely address the gutter and maintenance issues. As always, any of these issues are welcomed to be reported to our customer service agents who will promptly have them addressed. Thank you again and we value your experience with us! Julie C. - Customer Support Management
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